Logitech G Hub software is used to control and customize the various settings and features of Logitech devices installed on a computer. Therefore, proper functioning of this software is important if users want to enjoy the complete features of their Logitech devices. However, sometimes the Logitech G Hub software doesn’t install on a computer and most users don’t know how to fix this problem. In this guide, you will learn how to fix when Logitech G Hub is not installing on your computer.
Why Logitech G Hub is Not Installing?
There are multiple reasons for improper functioning of Logitech G Hub software on your computer. A common reason can be the inability of the Windows OS to determine whether this program needs to be started or not. This happens when Windows thinks that this program is already running, but you think Logitech G Hub installation has failed. In some cases, Windows Firewall blocks this software from running.
Sometimes Logitech G Hub doesn’t install properly and sometimes it fails to start when you run the program. Both these situations give similar results, but their causes may differ slightly. Doesn’t matter which situation you are encountering, but the solutions given below will surely help you in solving this problem.
How to Fix When Logitech G Hub is Not Installing?
Go through the solutions we have discussed below and choose the one that suits your cause. If you don’t know what is causing this problem in your computer, then you can try these solutions one-by-one.
1. Install Microsoft Visual C++ Package
Microsoft Visual C++ is necessary modual to make start Logitech G hub software on a computer. So make sure it is installed on your computer. If it is already installed, then you should try to reinstall it again.
Before installing Logitech G hub software, you’ll have to download and then install Microsoft Visual C++.
Let’s see how to install, download and install Ms visual c++:
Steps:
- Download Visual C++ for Windows 32bit from here:
https://aka.ms/vs/16/release/vc_redist.x86.exe
If you have a Windows 64bit version, then download Microsoft Visual C++ from here:
https://aka.ms/vs/16/release/vc_redist.x64.exe - Double-click on the downloaded Visual C++ setup file.
- Click on the Agree check-box and then click on install.
- Please wait while it is installed.
- Once installed, it will ask from your restart the computer. Then click on restart button.
- After restarting, download and then run Logitech G Hub from here: https://download01.logi.com/web/ftp/pub/techsupport/gaming/lghub_installer.exe. Hopefully this time it will start installing. Watch the following video to see how it is installed.
Video:
2. Install the latest .Net Framework Package
Download and install the latest Dot Net Framework. Go to the Microsoft official download page .NET framework: https://dotnet.microsoft.com/download/dotnet-framework
3. Run Logitech G Hub as Administrator mode
If you are unable to install Logitech G Hub software properly, then you should try installing it by giving it Administrator rights. You can do this by following the steps given below.
- Locate the Logitech G Hub installer on your computer. Right-click on the installer and select “Run as administrator” to start the installation.
- Click ‘INSTALL‘.
- Wait until G Hub is downloaded.
- Click ‘INSTALL AND LAUNCH‘ and follow the prompts to complete installation.
- Once the installation is complete, check if the program is running properly or not. If this doesn’t work, then move to the next step.
4. Install G hub using compatibility mode
- Right-click on the downloaded G hub installer file and then click on properties.
- Click on the compatibility tab.
- Tick the check-box “Run this program in compatibility mode for“
- Beneath that, click on the give dropdown and select Windows 7.
- Click on apply and OK.
- Now, right-click on the G hub installer and then click on “Run as Administrator“
5. Clear the “G hub” Files / Folders and re-install
Clean up temporary files and folders and try to reinstall it.
Delete all the files and folders from temp / %temp% / prefetch folders (from following locations):
- C:\Windows\Temp
- C:\Users\<user-profile>\AppData\Local\Temp
- C:\Windows\Prefetch
To clear your junk files, you may try TFC Utility (Freeware)
Delete all files and folders from the “program files” folder (from the following locations):
- C:\Program Files\
- C:\Program Files (x86)
Reboot your computer and then try to reinstall the G hub software from the scratch.
6. Kill the Logitech G Hub Installation Process and re-install
If you think your Logitech G Hub software is installed properly, but is not loading at start-up, then maybe Windows thinks that the program is already running. Solve this problem by following the steps given below.
- Right-click ‘Start’ button and choose ‘Task Manager’.
- In the Processes tab, right-click the Logitech G Hub software under Background processes and select “End Task“.
- Now try to run the Logitech G Hub program manually. Most probably, this solution should work if the program was properly installed.
7. Allow Logitech G Hub from Windows Firewall
Sometimes Windows Defender Firewall blocks Logitech G Hub from running on your computer. Therefore, you will have to manually allow this program in Windows Firewall. The steps for doing this are given below.
- In the search box, type “Windows“, from the search results select “Windows Defender Firewall“.
- In the Windows Defender Firewall window, click on the “Allow an app or feature through Windows Defender Firewall” link.
- Click on the “Change settings” button.
- In the list of programs, find the “LGHUB Agent” and make sure its check box is checked. Then, click ‘OK’. If you are using any antivirus, then follow the same steps in the antivirus firewall.
- Doing this should solve your problem if you have installed the program correctly, but Windows Firewall is blocking it.
8. Restart your computer in “Safemode with Networking” mode then try to reinstall G hub
Restart your computer in “safemode with networking” mode and then re-try to install G hub into this mode. Here’s how to get into safemode with networking mode.
9. Install the old version of Logitech G Hub (Previous Version 2021.3.9205)
If none of the above solutions work for you, then you will have to install the previous version of Logitech G Hub software. To do this, follow the steps given below.
- Download the Logitech G Hub (Previous Version 2021.3.9205) – Click here to Download.
- After downloading it, right-click it and choose ‘Run as administrator‘.
- Click on Yes – UAC will ask you to allow permission to install it on your computer.
- Click on ‘Install‘ button.
- Wait while it is initialing.
- It is now being installed, please wait until it is finished.
- After a few seconds it will be installed. Click on the next arrow and then click on Launch G hub.
- Logitech G hub is now installed. The very first thing you have to do is disable the auto update so that it won’t update to the latest version. Click on the gear icon and then un-tick the checkbox to “Enable Automatic Updates“. Watch the following video clip.
- That’s it.
The solutions we have shared above should be able to fix the problem when Logitech G Hub is not installing on your computer. However, if your problem hasn’t been solved, then the problem may be with some hardware. It would be better if you get your computer checked for problematic equipment.
Page Update:
Updated the download link of ghub software (old version).
The installation process is not even showing. I tried to run the installer even as administrator but nothing happened. no pop ups, nothing. I downloaded the latest version of G hub for windows 10. hope to get help for this issue.
Same with me.
I also have this problem
Same issue continuing for me . I have used this program all the time until today . I uninstalled and now it will not reinstall.
Do you even see the install button?
So here is where I am with it . I can download the lghub_installer.exe When I try to launch, even with admin perms, it does nothing. However, if I go check my CrashDumps folder in my user>local, there will be the installer.exe there with random numbers at the end. I can’t find anything about it
I’ll try again since they deleted my other post . When I try to launch the installer, lghub_installer.exe, nothing happens except the installer is sent to my CrashDumps folder . No idea why this is happening.
No. It does nothing when I try to launch the installer_exe. It creates a file in my CrashDumps folder
for me when i start the installer.exe it start charging but nothing pop up and 5 second later it
stop
i have the same probleme
the same thing happens for me.
The program won’t launch
The installation process is not showing in Task Manager.
So I think it’s a problem with the .exe file
No, I don’t think so.
I would suggest to clear the junk files in your windows 10, here’s how: https://www.techsupportall.com/how-to-delete-temp-files/
Then start the EXE with compatibility mode.
I have a problem with lghub. Monday it started to bug so I just uninstalled it. I searched on Logitech website downloaded the installer programme. And I tried to launch it but when I do the sign above my mouse appear and the programme appear in the task manager but after 10second everything disappear without having done anything.
Same here the program just simply won’t open.
Try to run the Logitech installer again using “Safemode With Networking” mode: https://www.bleepingcomputer.com/tutorials/how-to-start-windows-10-in-safe-mode-with-networking/
I can download the installer. When I try to actually run the installer, lghub_installer.exe, nothing happens. Even when running it as admin. It just creates a file in my CrashDumps folder.
Try to run the Logitech installer again using “Safemode With Networking” mode: https://www.bleepingcomputer.com/tutorials/how-to-start-windows-10-in-safe-mode-with-networking/
i just bought a G502 and i can’t install the sofware. the installer.exe does nothing it start and stop 5 second later. i’m so disapointed
If you have 32bit windows then install this installer first: https://aka.ms/vs/16/release/vc_redist.x86.exe
For 64bit OS install this: https://aka.ms/vs/16/release/vc_redist.x64.exe
After that, download and run Logitech G Hub from here: https://download01.logi.com/web/ftp/pub/techsupport/gaming/lghub_installer.exe
When I try to launch the lghub_installer.exe, it does nothing but send the file to my CrashDumps folder. Please help.
Before installing Logitech G hub software, you’ll have to download and then install Microsoft Visual C++. Download Visual C++ for Windows 32bit from here: https://aka.ms/vs/16/release/vc_redist.x86.exe
If you have Windows 64bit OS, then download visual c++ from here: https://aka.ms/vs/16/release/vc_redist.x64.exe
After that, download and run Logitech G Hub from here: https://download01.logi.com/web/ftp/pub/techsupport/gaming/lghub_installer.exe
THIS SOLUTION WORKED FOR ME! Thank you so much! Actually amazing. I have been having this issue for a few days you’re amazing
Glad to know that it worked for you. Thanks for sharing your experience.
THANK YOU! this solution worked. I installed the 64x bit and restarted my pc. I almost thought that my pc spec does not meet the requirement of this g hub software. thank you very much!
You’re most welcome!!
Omg!!! Thank you soooo much!!! After spending 2.5 hours of trying to get the g hub software to open and install this finally worked for me. I just bought the Logitech G502 Hero Wireless and was so eager to use it until I couldn’t open the g hub installer. Thanks again!!! =)
You’re most welcome. Thanks for sharing your experience here.
when Im clicking on install its still saying initializing long time and I did all what is there saying please help someone
Have you tried all the mentioned steps? If you have already tried then I suggest that you create a new user profile account and then try to install it again. Also make sure your antivirus’ firewall is not stopping GHUB installer from reaching it to the website for installation. Try both of these steps and do let me know the result of that.
1. How I will Create and Login if the App isnt installed
2. all my anti viruses all that firewall disabled so that maybe other problem
3. I will be happy if you will answer fast as possible for you
Have you installed the MS visual C++ package?
OFC I installed all I did I even tryed to reinstall windows (without reset) and even that doesnt worked so I feeling right now that I buyed the mouse for nothing but anyway I need you to tell me other things that can work
Okay. Could you please elaborate on what exactly happened when you double-clicked on the setup exe file? Didn’t it start installing or what? Does it give any error message or what happens next?
Im Double Clicking the exe file and I clicking on Install and this showing Initializing and no more from this
here is a Link for a Picture of this : https://ibb.co/Y0PKXWT
I have just added some methods to fix this issue, please try these:
2. Install .Net Framework Package
4. Install G hub using compatibility mode
5. Clean the temp files and then re-install G hub
6. Kill the Logitech G Hub Installation Process and re-install
8. Restart your computer in “Safemode with Networking” mode then try to reinstall G hub
Im Sorry but its doesnt worked all that steps but when I starting my Computer I gotting a notfication about logitech so maybe if I will success to remove it maybe the instillation will work
Link for the picture of the notfication : https://ibb.co/5MWCZgq
I just tried to install GHUB for the first time on Windows 7 Pro and an error window with this message appears:
——
Windows requires a digitally signed driver
A recently installed program tried to install an unsigned driver. This version of Windows requires all drivers to have a valid digital signature. the driver is unavailable and the program that uses this driver might not work correctly. Uninstall the program or device that uses this driver and check the publisher’s support website to get a digitally signed driver.
Driver: Logitech G Driver
Service: LGHUB Core Temperature Service
Publisher: Logitech
Location: C:\Program Fil…\logi_core_temp.sys
—–
I still experience this problem even after uninstalling and reinstalling the GHUB software.
I suggest that you disable the “driver signature enforcement” option from your Windows 10: https://youtu.be/LQKg_VTuZCQ. and then try to reinstall Logitech G-hub again, this time it will not give you the same error.
This is not recommended because a hacker could have introduced a virus into this driver file. Having a digital signature helps to prevent this. So unless Logitech can at least provide a MD5 checksum value, for example, as confirmation, I would not trust installing this file onto my computer.
As per my recommendation, Logitech is a branded company and we should trust it. If you don’t trust Logitech company, then you should not install its program on your computer.
Hola, pudiste solucionarlo tengo el mismo problema.
Hello, you were able to solve it I have the same problem.
Okay, let’s just put aside for a moment that G-Hub’s usability is nothing but ****.
Allowing G-Hub to access the internet is NOT a fix or a solution. A fix would be if you could make G-Hub work even if the 5-6 (!) processes that want to access the internet are blocked in the firewall. Any solution for that? A software that logs/records your keystrokes and sends this data home is nothing but a KEYLOGGER! And I don’t care how “anonymous” the data is sent back to Logitech. And even if everything is disabled in G-HUB (updates, internet profiles etc.) it NEEDS to be connected to the internet or it won’t work. WHY?
That problem doesn’t exist with LGS (Logitech Gaming Software). There’s just 1 process that wants to connect to the internet and even if it’s blocked in the firewall the software works just fine. The best version 9.00.42 works perfectly with the G910 Orion Spectrum keyboard but unfortunately doesn’t recognize the G502 Hero mouse. The “newest” (2018) version 9.02.65 works with both but shows annoying pop-ups every time the profile is switched automatically, which is basically every few seconds. And the pop-ups CANNOT be disabled (in Win7). Any solution for that? A registry entry or something?
Hey there.
Yesterday, G HUB started bugging out and not working for my Logitech G Pro X headset, despite working completely fine since I got the headset around 2 weeks ago. I decided to uninstall G HUB and install it again, but when opening up the installer, I am met with the message: “Installation failed. G HUB is not compatible with your current operating system. Check G HUB OS-compatability to learn more.”
I have tried running it as administrator, running it using compatibility mode, installing Microsoft Visual CC+, deleting all current and old Logitech drivers and files on my computer, and it still says that G HUB isn’t compatible with my operating system. I run Windows 8 and it worked completely fine up until yesterday. Ever since uninstalling G HUB, my G Pro X headset doesn’t even work anymore, it won’t even connect to my computer when I plug it in. I can’t seem to find any help with this problem. I feel lost.
I am in serious need of help, hope someone can help me!
Hope you have tried all the methods that are given on the page. It seems like something happened with the “Windows Update” – one of the most recent Windows Updates might not be compatible with some of your apps. This type of bug needs to be fixed in their next version, I suggest that you uninstall the most recent Windows updates and then also stop “Windows Update” service for a while so that it won’t download and install the same updates automatically. Then try to reinstall the installer of the G hub. Don’t forget to restart the computer before going to reinstall it.
Hello Christian. Running Windows 7 here and just got a brand new Logitech G432 headset. The same OS incompatibility message appears for me when running lghub_installer.exe from the Logitech website. Apparently G Hub 2021.4.3830 does not support Windows 7 / 8.
I decided to try a previous version of G Hub. For some reason, all the supposedly previous versions of G Hub I downloaded from Logitech are exactly the same version, 2021.4.3830. I googled G Hub 2021.3.5164 and downloaded it from https://www.techsupportall.com/download/software/lghub_installer-2021-3-5164.exe and ran this installer and this worked fine for me.
If this method does work for you, be sure to uncheck “ENABLE AUTOMATIC UPDATES” in G HUB SETTINGS.
Hey man, thanks a lot. I thought I wouldn’t find a version which supported Windows 7 because when I tried downloading previous versions they kept giving me the same error. The solution you gave also worked with me.
You hit the mark! Thanks to you for the invention. I spent the whole day on trying to install G Hub in my Windows 8.1. I tried the available methods and came to your solution. You saved me time and nerves. Greetings 🙂
“This App Can’t Run on Your PC”
Windows 10 Pro 20H2 32 bits
Installing the C++ package worked for me. Thank you so much for the comprehensive write-up!
You’re most welcome!!
Dude you are the best. Thank you 😀
9. Old Version saved my life.
Thanks for sharing your experience.
Which old version worked? Can you please share? On Logitech’s website, I can only download the latest version. Even though older versions are listed, they all have the same link to the same version…
Here is the older version to download: https://www.techsupportall.com/download/software/lghub_installer-2021-3-5164.exe
After installing the software, I get the following error: “The LGHUB Core Temperature Service service failed to start due to the following error: Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.”
From searching online, I understand that the driver/service “logi_core_temp.sys” is the culprit, as it is not signed properly. However, according to a Reddit post (https://www.reddit.com/r/LogitechG/comments/m78anh/2021_logitech_unsigned_digital_driver_windows_7/), the driver/service was once working before an update around April 2021. I’ve tried versions 2021.3.5164 and above to no avail, but am looking into trying older versions now.
Just wondering, has anyone had any success with an older version? If so, can you please share and let me know what version works on Windows 7 x64 that does not produce the error message above? I would like to avoid testing each version if someone else has already done so. I would appreciate your response very much!
None of this worked for me but with some creativity I managed to install it. I ended up installing GHUB on my laptop and just coping over the folder from programs files to my PC after this I ran the installer again a “reinstall” button will appear and it will install without issue.
Try its older version, it should work: https://www.techsupportall.com/download/software/lghub_installer-2021-3-5164.exe
thank you my friend
You’re most welcome!!
FINALLY! A FIX! Thank you!
” Install Microsoft Visual C++ Package ”
working 100% now i can download
I did everything this guide said, but still, whenever I open the installer, it’s stuck at “initializing”. I’ve searched for nearly 3 hours and it’s still the same.
Please ensure the following:
1) Have you tried the previous version installer? (Step 9)
2) Have you installed the Microsoft Visual C++ Package? (Step1)
dont be so stupid and buy good headphones
Could you fix it?
Hi, i interrupted the installation and now when i try install it again its stucked in a “installing” infinite loop.
Have tryed all the reccomendations but sadly didnt work.
Could you fix it?
same here
Finally thanks for the idea with the old version………. it worked at last it’s been hours.
Install the old version of Logitech G Hub is working thank u man
Did everything, and still doesn’t install. (Yes, every single step. Really. No need to ask if I did specific steps. I did ALL the steps. Twice.)
Old version has worked! THANKS !
Unbelievable how extraordinarily shitty the company Logitech screws their software together!
Shitty already at the installation, download, resource usage, and especially the operation & frontend!
Catastrophically bad, in every aspect, in every function!
Sad that this company sells such garbage as their top tool!
Shameful !!!
I’m happy to know that your issue has been resolved using the old version. You may update it later once Logitech is able to fix the issue.
hello, i had the same problem, I did the steps here, I downloaded the microsoft visual (which i dont think was actually needed, and i ran the old version of ghub which worked fine. I also had to delete previous files of ghub and worked like a charm. thanks so much for the help
I have found that if you have an internal SATA storage adapter installed (PCIE), it will cause the pc to lock up when installing this. I removed the side panel and disconnected the SATA cables from the adapter and it installed fine. After installation, I reconnected the SATA cables and the app works. I found this fix on another site a few years ago. I wish they would fix the app.
Thanks Eric for sharing one more solution for the “Ghub not installing” issue here. Hope your solution will help you others.
Always gave an error about signed driver but installed fine. What drove me nuts is it sticking on ‘searching for updates’ but I just fixed the problem, here’s how. First, quit out of all running LG Hub everything. Now, go into Computer Management and double click on Services. Find “LGHub Updater service,” right-click, select properties and first hit “stop,” then change the Startup type to “Disabled.” That’s it. Open the program and it will no longer search for updates.
Thanks for sharing the perfect solution to stop updates.
i have tried every way
but only the last way was effective
Thanks for sharing your experience!!
Solved!!! Thank you so much, logitech hub started working on the third step
You’re most welcome!! Thanks for sharing your one
Thank you bro, you are really helpful.
Tried above, no luck (Failed to initialize error). I had to shut down as many SYS TRAY items as I could. Also copied install from network drive to local physical drive (c:). Not sure which of above fixed it, but it finally installed.
I did every step but only reinstalling the old version works.
Tip: Remove all Logitech folder from program files folder, this solved for me.
Thanks for sharing your experience here.
Thanks for all the fixes, none wanted to work for me. Except for installing the older version, what a piece of absolute garbage this new GHUB is!
Found the solution which is not noted above. Just go in your C disk, then open the “ProgramData” folder, then find GHUB folder and just delete it
Thank you for sharing your experience here.
you are a lifesaver. Thank you!!!!
OMG THANKS SO MUCH IT FINALLY WORKED. The first one where microsoft c++ pkg worked for me.
You’re most welcome!! Thanks for sharing your experience here. Really appreciated!!
Unfortunately, nothing is working. Logitech support barely spoke English in the Chat, then told me to stay “on the line” (for a web chat?) for her to “endorse me to the gaming technical team”, then left me hanging for 40 minutes before I gave up. She didn’t even know what Ghub was for either! LOL Much as it pains me, I’m going to have to reintall Windws a second time in less than a month (had a horrible k6027powershell infection that even Malwarebytes struggled to solve). I’m so sick of dealing with Windows 10.
Try installing the previous version of the Ghub software (Step 9).
As I mentioned, nothing was working and I’d uninstalled and reinstalled it a dozen times. I did a refresh or whatever it’s called of Windows 10 and then it started working. Luckily, Easeus’s PcTrans ( their software is insanely overpriced) let me transfer my apps with most of the settings intact, but was still time-consuming.
Okay.
Have you seen the comment section? A visitor did leave a comment that he/she has fixed their issue by deleting the LogitechHub folder, so please check out the comment section once.
downloaded Logitech G HUB 2021.10.8013 previous version. seemed to work. other than that nothing else work.
https://logitech-g-hub.en.uptodown.com/windows/versions
update: if application keeps saying installation just keep finding older versions. then once its fully installed you can update the new software in the logitech g hub application.
Thanks for sharing this trick!!
THANK YOU SO MUCH, the first steps worked for me, I was getting seriously desperate!! may great things happen to you!!
Tried the first solution with my lenovo gaming ideapad 3 and it worked just fine. Thanks a lot.
Try to change de wifi connection, try the 2.4 ghz. I tried all the steps above, no one works for me. I changed the wifi and installed the app.
First I was in a mesh wifi, then I change to a 2.4 ghz.