This is the first change that we saw in Hitman pro product after acquisition of its company Surfright by Sophos. Sophos is well known Antivirus vendor specially in endpoint protection. Recently Sophos acquired Surfright who is the maker of HitmanPro Antimalware and second opinion behavioral scanner.
Previously HitmanPro.Alert was free for those who buy HitmanPro license. But now both these products are being sold separately by the company. Though still the HitmanPro.Alert license is also valid for the HitmanPro product.
Though it is no longer Free but still it is worth to buy.
Difference between HitmanPro and HitmanPro.Alert
HitmanPro is a well known and reputed on demand malware scanner. Later on surfright launched a product HitmanPro.Alert which has the real time protection feature to block the malware in real time along with anti-ransomware capabilities. See What is the difference between HitmanPro and HitmanPro.Alert.
| Features | HitmanPro | HitmanPro.Alert |
| On Demand Malware scanning and removal | Yes | Yes |
| PUP /PUA (Unwanted software / toolbar Removal) | Yes | Yes |
| Cloud scanning with Sophos, Bitdefender & Kaspersky AV engines | Yes | Yes |
| Real time protection (Automatically Stop malware before they enter) | No | Yes |
| Anti-Ransomware to protect data from crypto-ransomware | No | Yes |
| Anti-Exploit to stop abusing software vulnerability | No | Yes |
| Safe Browsing, Webcam Notifier, Keystroke Encryption, Process Protection, bad USB protection etc. | No | Yes |
| Price | $24.95 | $34.95 |
| Download Trial | Download | Download |
New HitmanPro.Alert providing great protection against malware and ransomware with its unique technology. HitmanPro.Alert have combined many protection features into one product like Malware scanner, cloud AV Scanner, AntiRansomware and AntiExploit. Whereas the other strong competitor Malwarebytes is providing all the protection feature as the separate products. Read Malwarebytes Vs HitmanPro.
I am hitman pro user almost 2 years. Purchased their both of product hitman pro & hitman alert.
If we take a look at their product name example hitman pro alert is just for alert job only. Nothing
to do with scanner. The hitman pro is a real scanner. Meaning that hitman pro is a mother software
scanner for hitman pro alert. Without hitman pro, the hitman pro alert will not function to scan.
If you running the hitman pro alert, it requires hitman pro to do the scanning job.
HItman pro alert function is just a alert pop-up signal.
I can conclude that they both one in a single product. Hitman pro alert supposedly to be inside
the hitman pro.
Your comment served as a reference, from what I understood. the one doing the deep analysis is Hitman Pro.
and Hitman Pro Alert is only a real-time protection, but in order to perform the full analysis, do you need the basic application of Hitman Pro? ..
Isn’t it supposed to be more expensive because it must be included in its pro alert version?
Just purchased and installed Hitman Pro Alert. Activation is done. Problem – initial scann afiled and I cannot get it to scan. No technical support numbers or chat anywhere that I can find.
Can you help
First, try to re-install it once. If it doesn’t solve the issue then you have to contact their cusomter support. Here below we have mentioned its customer support numbers. Sophos has taken over Hitmanpro tool so that are providing the support at this point.
1. Here is Sophos contact number:
Technical Support
Toll Free: 1-888-SOPHOS-9
(1-888-767-4679)
International: 1-781-494-5800
2. https://www.sophos.com/en-us/company/contact/apac.aspx#china
3. Email Support: support@sophos.com
4. You can open a support ticket from there: https://secure2.sophos.com/en-us/support/contact-support.aspx
DID YOU FIND ANYBODY AT SOPHOS? WE DID NOT.
WHY DOES THIS HAVE TO BE SO DIFFICULT?
Here we are providing you with the direct link of SHOPHOS support where you can get in touch with them through Live Chat, Create a support ticket etc.
https://www.sophos.com/en-us/support.aspx
I paid for Hitmanpro alert with my visa card ending in 5878. When I tried to download and activate te app, I wasunable to do so. Later, Hitmanpro alert came on my computer asking me to buy it. Although I had already paid for the app. i entered my card again (thus paying twice) I stil have been unable to download the app.
After a long time, I gave up. bo your records sow me paying twice? Do I actually have the app on my computer?
It doesn’t seem so because I keep seeing a window asking me to buy now. At any rate, cancel one of my payments for
Hitmanro alert.
Hi,
In this case (twice charge issue), you should contact direct Hitmanpro guys, because only they’ll help you. You must get an email when you purchased Hitmanpro earlier. so please find the email and find the license key along with that and give all the information to Hitmanpro guys. We are giving you the contact detail of Hitmanpro Alert.
Here is the official website where you can retrieve your keys: https://www.hitmanpro.com/en-us/support-hmp.aspx
1. Here is Sophos contact number: (HitmanPro acquired by Sophos)
Technical Support
Toll Free: 1-888-SOPHOS-9
(1-888-767-4679)
International: 1-781-494-5800
2. https://www.sophos.com/en-us/company/contact/apac.aspx
3. Email Support: support@sophos.com
4. You can open a support ticket from there: https://secure2.sophos.com/en-us/support/contact-support.aspx
If you look at the chart above you will see HitmanPro.Alert contains HitmanPro. No need for both programs.