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  • July 20, 2016 at 11:43 am in reply to: HP 3835 not working #12947
    Ivan van Heerden
    Participant

    Please send all steps needed to clean registry etc

    July 20, 2016 at 10:54 am in reply to: HP 3835 not working #12946
    Ivan van Heerden
    Participant

    I’ve uninstalled print support then tried, then uninstalled the printer then tried. I’ve tried printing wirelessly etc etc. I says the document is printing but there is absolutely nothing in the print queue.

    Something is corrupted in the print queue system. The printer is working just fine for the other laptop on the network

    July 19, 2016 at 8:57 am in reply to: HP 3835 not working #12938
    Ivan van Heerden
    Participant

    Still not working. I can scan fine and I get all information from the printer diagnostics but as soon as I click print the application sends to the spooler and then it vanishes. This is most frustrating. I have tried every suggestion. It is not the printing support as it also doesnt work wirelessly

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